GRI G4 Sustainability Indicators

General Standard Disclosure

Full disclosure

Partial disclosure

β Indication that Standard Disclosure item is externally assured

Category: Strategy and analysis

01

Statement of CEO

 

Letter to the stakeholders

Category: Organizational profile

03

Name of organization

 

UCB: creating value for patients
Letter to the stakeholders

04

Primary brands, products, and services

 

See Annual Report 2016

05

Location of the organization’s headquarters

 

See Annual Report 2016

06

Number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report

β

Scope

07

Nature of ownership and legal form

 

See Annual Report 2016

08

Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries)

β

See Annual Report 2016

09

Scale of the organization, including

 

 

 

 

Total number of employees

β

Talent, Culture and Integration
Talent and societal data

 

Total number of operations

β

See Annual Report 2016

 

Net sales (for private sector organizations) or net revenues (for public sector organizations)

β

See Annual Report 2016

 

Total capitalization broken down in terms of debt and equity (for private sector organizations)

β

See Annual Report 2016

 

Quantity of products or services provided

 

See Annual Report 2016

10

Human Resources

 

 

 

 

Total number of employees by employment contract and gender

β

Talent and societal data

 

Total number of permanent employees by employment type and gender

β

Talent and societal data

 

Total workforce by region and gender

β

Talent and societal data

 

Significant variations in employment numbers

 

Talent and societal data

11

The percentage of total employees covered by collective bargaining agreements

 

Collective bargaining agreements are country specific

12

The organization’s supply chain

 

Sourcing, manufacturing and supply chain

13

Significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain

 

See Annual Report 2016

14

Whether and how the precautionary approach or principle is addressed by the organization

 

Precautionary approach to environmental sustainability

15

Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses

 

Human rights, anti-bribery and anti-corruption
Relations with public authorities and industry associations

16

Memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization, referring primarily to memberships maintained at the organizational level

 

 

 

 

Holds a position on the governance body

 

Human rights, anti-bribery and anti-corruption
Relations with public authorities and industry associations

 

Participates in projects or committees

 

Human rights, anti-bribery and anti-corruption
Relations with public authorities and industry associations

 

Provides substantive funding beyond routine membership dues

 

Human rights, anti-bribery and anti-corruption
Relations with public authorities and industry associations

 

Views membership as strategic

 

Human rights, anti-bribery and anti-corruption
Relations with public authorities and industry associations

Category: Identified material aspects and boundaries

17

Entities included in the organization’s consolidated financial statements or equivalent documents and report whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report

 

See Annual Report 2016

18

Material aspect boundaries

 

 

 

 

The process for defining the report content and the Aspect Boundaries

 

Materiality, stakeholder dialogue and responsible entrepreneurship

 

How the organization has implemented the Reporting Principles for Defining Report Content

 

Materiality, stakeholder dialogue and responsible entrepreneurship

19

Material Aspects identified in the process for defining report content

 

Materiality, stakeholder dialogue and responsible entrepreneurship

20

Stakeholders and material aspects

 

 

 

 

List of entities or groups of entities included in G4-17 for which the aspect is not material or the list of entities or groups of entities included in G4-17 for which the aspect is material

 

Materiality, stakeholder dialogue and responsible entrepreneurship

 

Specific limitation regarding the Aspect Boundary within the organization

 

Materiality, stakeholder dialogue and responsible entrepreneurship

21

For each material Aspect, report the Aspect Boundary outside the organization

 

Materiality, stakeholder dialogue and responsible entrepreneurship

22

Effect of any restatements of information provided in previous reports, and the reasons for such restatements

 

Environmental data

23

Significant changes from previous reporting periods in the Scope and Aspect Boundaries

 

Scope

Category: Stakeholder engagement

24

List of stakeholder groups engaged by the organization

 

Materiality, stakeholder dialogue and responsible entrepreneurship

25

The basis for identification and selection of stakeholders with whom to engage

 

Materiality, stakeholder dialogue and responsible entrepreneurship

26

The organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process

 

Materiality, stakeholder dialogue and responsible entrepreneurship

27

Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting and report the stakeholder groups that raised each of the key topics and concerns

 

Materiality, stakeholder dialogue and responsible entrepreneurship

Category: Report profile

28

Reporting period (such as fiscal or calendar year) for information provided

β

Scope

29

Date of most recent previous report (if any)

β

Scope

30

Reporting cycle (such as annual, biennial)

β

Scope

31

The contact point for questions regarding the report or its contents

β

Contact

32

The “in accordance” option the organization has chosen GRI Content Index for the chosen option

β

UCB: creating value for patients
Reporting principles

 

The reference to the External Assurance Report, if the report has been externally assured. GRI recommends the use of external assurance but it is not a requirement to be “in accordance” with the Guidelines

β

Assurance report

33

The organization’s policy and current practice with regard to seeking external assurance for the report

β

Assurance report

 

The scope and basis of any external assurance provided

β

Assurance report

 

Relationship between the organization and the assurance providers

β

Assurance report

 

Whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report

β

Reliability

Category: Governance

34

The governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decisionmaking on economic, environmental and social impacts

β

See Annual Report 2016

Category: Ethics and integrity

56

The organization’s values, principles, standards and norms of behaviour

β

Building an agile organization

Specific Standard Disclosure

Full disclosure

Partial disclosure

β Indication that Standard Disclosure item is externally assured

Category: Economic

Disclosures on Management Approach on Material Issues

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by functions in charge throughout the company worldwide.

 

 

 

 

 

Aspect: Economic performance

EC1

Direct economic value generated and distributed

β

See Annual Report 2016

EC3

Coverage of the organization’s defined benefit plan obligations

β

See Annual Report 2016

 

 

 

 

 

Aspect: Market presence

EC6

Proportion of senior management hired from the local community at significant locat ions of operation

 

Talent and diversity

Category: Environmental

Disclosures on Management Approach on Material Issues

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by functions in charge throughout the company worldwide, especially the Health, Safety and Environmental departments as well as suppliers, contract manufacturing organization and distributors.

 

 

 

 

 

Aspect: Energy

EN3

Energy consumption within the organization

β

Energy
Environmental data

EN6

Reduction of energy consumption

 

Energy
Environmental data

 

 

 

 

 

Aspect: Water

EN8

Total water withdrawal by source

β

Water
Environmental data

 

 

 

 

 

Aspect: Emissions

EN15

Direct greenhouse gas (GHG) emissions (scope 1)

β

Energy
Environmental data

EN16

Energy indirect greenhouse gas (GHG) emissions (scope 2)

β

Energy
Environmental data

EN17

Other indirect greenhouse gas (GHG) emissions (scope 3)

 

Energy
Environmental data

 

 

 

 

 

Aspect: Effluent and water

EN23

Total weight of waste by type and disposal method

β

Waste
Environmental data

EN24

Total number and volume of significant spills

β

Environmental data

EN25

Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention, and percentage of transported waste shipped internationally

β

Environmental data

Category: Social

Sub-category: Labor practices and decent work

Disclosures on Management Approach on Material Issues

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by functions in charge throughout the company worldwide, under the leadership of the Talents and Company Reputation department.

 

 

 

 

 

Aspect: Employment

LA1

Total number and rates of new employee hires and employee turnover by age group, gender and region

β

Talent and societal data

 

 

 

 

 

Aspect: Occupational health and safety

LA6

Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender

 

Health and safety
Talent and societal data

LA7

Workers with high incidence or high risk of diseases related to their occupation

 

Health and safety

 

 

 

 

 

Aspect: Training and education

LA9

Average hours of training per year per employee by gender, and by employee category

β

Talent, training and knowledge sharing

LA11

Percentage of employees receiving regular performance and career development reviews, by gender and by employee category

 

Talent and review

 

 

 

 

 

Aspect: Diversity and equal opportunity

LA12

Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity

β

See Annual Report 2016

Sub-category: Human Rights

Disclosures on Management Approach on Material Issues

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by functions in charge throughout the company worldwide under the leadership of the Talent and Company Reputation and Legal Affairs departments.

 

 

 

 

 

Aspect: Investment

HR2

Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained

β

Responsible and ethical business conduct
Talent, training and knowledge sharing

 

 

 

 

 

Aspect: Non-discrimination

HR3

Total number of incidents of discrimination and corrective actions taken

 

No incidents

 

 

 

 

 

Aspect: Child labor

HR5

Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor

 

Responsible and ethical business conduct
Human rights, anti-bribery and anti-corruption

Sub-category: Social

Disclosures on Management Approach on Material Issues

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by functions in charge throughout the company worldwide under the leadership of the Talent and Company Reputation and Legal Affairs departments.

 

 

 

 

 

Aspect: Anti-corruption

SO3

Total number and percentage of operations assessed for risks related to corruption and the significant risks identified

 

Responsible and ethical business conduct
Human rights, anti-bribery and anti-corruption

SO4

Communication and training on anti-corruption policies and procedures

β

Responsible and ethical business conduct

SO5

Confirmed incidents of corruption and actions taken

 

Human rights, anti-bribery and anti-corruption

 

 

 

 

 

Aspect: Public policy

SO6

Total value of political contributions by country and recipient/beneficiary

 

Relations with public authorities and industry associations

 

 

 

 

 

Aspect: Anti-competitive behavior

SO7

Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

 

Relations with public authorities and industry associations

 

 

 

 

 

Aspect: Compliance

SO8

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

 

Relations with public authorities and industry associations

Sub-category: Product Responsibility

Disclosures on Management Approach on Material Issues

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by functions in charge throughout the company worldwide under the leadership of the Global Regulatory Affairs, Drug Safety and Information Intelligence and Integrity departments.

 

 

 

 

 

Aspect: Customer health and safety

PR1

Percentage of significant product and service categories for which health and safety impacts are assessed for improvement

 

Product responsibility

PR2

Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes

 

Product responsibility

 

 

 

 

 

Aspect: Product and service labelling

PR3

Type of product and service information required by the organization’s procedures for product and service information and labelling, and percentage of significant products and service categories subject to such information requirements

 

Product responsibility

PR5

Results of surveys measuring customer satisfaction

 

Product responsibility

 

 

 

 

 

Aspect: Marketing communications

PR6

Sale of banned or disputed products

 

Product responsibility

PR7

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes

 

Relations with public authorities and industry associations
Product responsibility

 

 

 

 

 

Aspect: Customer privacy

PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

 

Product responsibility

Sub-category: Access to care for persons living with epilepsy in resource-poor countries

Disclosures on Management Approach on Material Topic

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by the Corporate Societal Responsibility department.

 

 

 

 

 

AC1

Total number of persons living with epilepsy having improved access to education, diagnosis and treatment in selected countries or provinces

 

Providing access to epilepsy care in resource-poor countries
Three new partnerships
Brothers of Charity – DR Congo and Rwanda
World Health Organization – Mozambique and Myanmar
project HOPE – China
Red Cross Society of China – China

AC2

Total number of persons in communities having participated in epilepsy awareness programs in selected countries or provinces

 

Providing access to epilepsy care in resource-poor countries
Three new partnerships
Brothers of Charity – DR Congo and Rwanda
World Health Organization – Mozambique and Myanmar
project HOPE – China
Red Cross Society of China – China

AC3

Total number of health care staff having participated in neurology training programs

 

Providing access to epilepsy care in resource-poor countries
Three new partnerships
Brothers of Charity – DR Congo and Rwanda
World Health Organization – Mozambique and Myanmar
project HOPE – China
Red Cross Society of China – China

Sub-category: Employee engagement

Disclosures on Management Approach on Material Topic

For each of the aspects described below an explanation as why this aspect is material to UCB can be found in the body of the report. Those material aspects are managed by functions in charge throughout the company worldwide under the leadership of the Talent and Company Reputation and Corporate Societal Responsibility departments.

 

 

 

 

 

EE1

Number (percentage) of colleagues engaging in UCB Voices®

 

UCB Voices

EE2

Number (percentage) of colleagues completing the mandatory training programs

 

Responsible and ethical business conduct
Talent, training and knowledge sharing

EE3

Number of initiatives in support of environmental sustainability and sensibilization organized by colleagues

 

Communities
Corporate giving

EE4

Number of initiatives in support of UCB’s CSR patient initiatives in resource-poor countries organized by colleagues

 

Communities
Corporate giving

Full disclosure

Partial disclosure

β Indication that Standard Disclosure item is externally assured