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Caring through COVID-19

Communicating with care

Communicating with care

Throughout this year we took steps to provide timely, clear and easily-accessible information to patients about the impact COVID-19 was having on our operations, the steps we were taking to mitigate these effects, and any potential repercussions on their access to medicines and treatments. We kept in close contact with patient advocacy associations and healthcare professionals to ensure they were equipped with the information needed to reassure patients.